Course Content
Introduction
An overview of the programme content and structure including formative and summative assessment criteria and process.
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Welcome Introduction Video
01:30
Programme Overview
Programme Outcomes
Assessment
Session One – Developing your Business – Identify Early Buying Signals and Act Thereupon
Session One - Developing your Business - Identify Early Buying Signals and Act Thereupon
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Learning Outcomes
Introduction
Selling Techniques
Summary
Session Two – Developing your Business – Negotiate and agree to the Terms and Conditions of the Sale
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Learning Outcomes
Introduction
Negotiation
Summary
Session Three – Developing your Business – Prepare Quotations According to Organisational Standard Policies and Procedures
0/5
Learning Outcomes
Introduction
Conditions of Sale
Preparing quotations
Summary
Session Four – Developing your Business – Handle and Deal with Customer Objections and Concerns
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Learning Outcomes
Introduction
Objections
Summary
Session Five – Developing your Business – Close the Deal and Obtain Customer Commitment
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Lesson Outcomes
Introduction
Obtaining a Prospective Customers Commitment
Closing Techniques
Closing the Deal and Securing Customer Commitment
Securing a Future Relationship with your Customer
Summary
Session Six Developing your Business – Industrial Equipment Component Suppliers
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Learning Outcomes
Introduction
About BMG
BMG Products and Services
Value of the Manufacturing Industry to the South African Economy
Industry Trends
Legislation Guiding the Industry
Unacceptable conduct
Unfair, unreasonable or unjust contract terms
Right to fair value, good quality and safety
Implied warranty of quality
Warranty on repaired goods
Summary
Product Selling Skills Revision Video
10:36
Assessment
Product Selling Skills
Please complete previous Lesson first
Introduction
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