Section 1: The purpose and the process of scheduling work activities
After completing this section, you will be able to:
• Explain the importance of scheduling in business
• Explain a schedule development process in accordance with established business practices
• Explain predecessor/successor relationships within business activities
• Discuss mandatory or discretionary activities
• Explain the advantages and implications of task completion within the shortest possible time and at a specified due date
• Explain the importance and function of task scheduling with examples
0/5
Section 2: Organise and prepare business activities
After completing this section, you will be able to:
• Define and identify business activities in terms of their importance for the business and the time each takes to complete
• Prioritise business activities within the objectives and scope of own work
• Develop and document basic procedures and networks
• Develop office systems, diaries, screening and schedules for own work
• Sources time duration estimates from responsible individuals and indicate these on the task schedules.
• Set realistic deadlines or time frames for each procedure/process
0/7
Section 3: Deal with interruptions
After completing this section, you will be able to:
• Relay procedures and times required to complete procedures/tasks to individuals to ensure all know what is expected
• Identify possible interruptions to procedures/processes/tasks and develop strategies to deal with each to minimise their effect
• Deal with interruptions assertively yet appropriately according to identified strategy and/or business procedure
0/8
