Emotional Intelligence

Categories: Online Short Course
Wishlist Share
Share Course
Page Link
Share On Social Media

About Course

Unlock the power of emotional intelligence with KVR Training’s Emotional Intelligence online course, designed to elevate leadership capabilities across any sector. This course will equip you with the skills to understand the impact of emotional awareness and regulation on business interactions. We will explore how emotional intelligence enhances self-awareness, self-management, and social awareness, driving effective leadership and improved service delivery. This course empowers you to inspire and lead with confidence and empathy.

What Will You Learn?

  • Apply emotional intelligence principles to enhance leadership effectiveness
  • Understand the role of emotional intelligence and its impact on leadership success
  • Analyse the connection between emotional intelligence and self-awareness in leadership contexts
  • Explore how emotional intelligence supports self-management to improve decision-making
  • Examine the relationship between emotional intelligence and social awareness to foster collaboration
  • Recognise and regulate emotions to optimise personal performance and inspire others
  • Adapt behavior to suit others’ emotions, enhancing interpersonal relationships and team dynamics

Course Content

Emotional Intelligence
After completing this section, you will be able to: • Explain the concept of emotional intelligence and how this impacts leadership. • Analyse the relationship between emotional intelligence and self-awareness in relation to leadership. • Analyse the relationship between emotional intelligence and self-management in relation to leadership. • Analyse the relationship between emotional intelligence and social awareness in relation to leadership. • Apply techniques for responding to situations in an emotionally intelligent manner.

  • Introduction
  • Emotional intelligence models
  • Goleman’s emotional intelligence model
  • Self-awareness
  • Johari’s Window – A model for self-awareness
  • Social awareness
  • Self-management
  • Relationship management
  • Other EI Concepts
  • Non-verbal signs of emotions
  • Emotional intelligence and stress management
  • Emotional intelligence and teamwork
  • Emotional Intelligence in coaching and performance appraisals
  • Emotional intelligence and giving feedback
  • Responding to criticism
  • Emotional intelligence and leadership
  • Evaluate your own level of emotional intelligence
  • Conclusion
  • Course Revision Video
    19:32

Emotional Intelligence Short Course Assessment
Well done for completing this course on Emotional Intelligence! You have reached the final short multiple choice assessment. Make sure you are ready as you only have 1 attempt. On successful completion of the quiz with a minimum passing grade of 80%, click on the Enrolled Courses tab and you will have download access to your official KVR certificate of completion. Good luck!

Certificate of Completion

Gain your KVR Training certificate of completion on successful completion of the course quiz.

selected template

Want to receive push notifications for all major on-site activities?

✕