Conflict Management

Categories: Skills Programmes
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About Course

Welcome to this learning programme that will lead you to greater understanding of:

 

  • Interpreting and managing conflict within the workplace

Course Content

Introduction

Interpret and manage conflicts in the workplace
After completing this section, you will be able to: • Describe the main sources of conflict • Explain appropriate techniques in conflict management • Describe the appropriate action plan and strategies to manage conflict • Explain the attributes of an effective conflict manager

Course Revision Video

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