Course Content
Introduction
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Programme overview
Section 1: Make Oral Presentations
After completing this section, you will be able to: - Use verbal/oral communication skills to make an effective presentation - Use non-verbal communication effectively to reach audience - Use and maintain good poise during a presentation - Handle questions and overcome any objections effectively
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Introduction
Use verbal/oral communication skills to make effective presentations
Avoid vocal distractions
Correct pronunciation
Vocal aids
Conversational style
Delivery style
Build rapport
Deliver a natural presentation
Section 2: Use non-verbal communication
When presenting you audience don’t just hear you, they see you too. This means that your non-verbal communication plays an important role in ensuring that your presentation is effective.
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Body language and eye contact
Personal space
Coping with nerves
Section 3: Handle questions
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Pre-empt and handle questions
Planning to respond to questions
Assertion skills
Handle objections and resistance
Build goodwill
The “You-attitude” approach
Conclusion
Course Revision Video
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Assessment
Presentation Skills
About Lesson

Programme overview

 

Introduction

 

Welcome to this online short course that will ensure qualified learners are capable of:

  • Use verbal/oral communication skills to make an effective presentation
  • Use non-verbal communication effectively to reach audience
  • Use and maintain good poise during a presentation
  • Handle questions and overcome any objections effectively
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